Fully Managed, Worry-Free Cron Job Monitoring Service

Billing Questions

Do you support annual billing?

Yes, and you save 20% when paying annually:

• The "Business" plan is $192 / year ($16 / month).
• The "Business Plus" plan is $768 / year ($64 / month).

What payment methods do you accept?

We accept Visa, Master Card, American Express, and PayPal.

Will my credit card data be safe?

We process payments using Braintree, a division of PayPal. Your credit card or PayPal credentials are never directly handled by or stored on Healthchecks.io servers.

Braintree is a validated Level 1 PCI DSS Compliant Service Provider. It is on Visa's Global Compliant Provider List and MasterCard's SDP List. Read more

If I cancel my paid plan, do I get a refund?

You can easily cancel your subscription at any time, but no refunds are provided for prorated periods. One exception to this is when you set up a paid subscription for the wrong account–see the next question.

I upgraded the wrong account. What should I do?

If you upgrade the wrong account by mistake (for example, your personal account instead of your company account), please contact us to issue a refund, so you can avoid getting charged twice.

What happens if my payment method expires?

Healthchecks.io will retry charging the configured payment method, and will notify the account owner about the billing problem via email. Read more in the FAQ.

Will I receive invoices?

Yes, each time Healthchecks.io charges your payment method, it will generate and email you a PDF invoice. If you've specified your company details (name, address, VAT ID), they will appear on the invoices. You can specify a separate email address for receiving invoices.

Do you offer open-source or nonprofit discounts?

Yes! We offer the Business plan free of charge for open-source projects and nonprofits. Please contact us to get set up!

Features, Limits and Alternatives

What's the difference between "Hobbyist" and "Supporter" plans?

The "Hobbyist" and "Supporter" plans are functionally almost the same. The "Supporter" plan is offered in case "Hobbyist" fits your usage, but you wish to support Healthchecks.io financially. The "Supporter" plan does not raise the check limit, and does not make it okay to exceed the check limit by creating multiple accounts.

What's "3 / 10 / Unlimited Team Members"?

Invite your colleagues to your account so they can access your checks, logs, and configured integrations. Inviting team members is more convenient and secure than sharing a single login and password. Read more about team features.

What is the "log entries per job" number?

Healthchecks.io keeps a historical log of the received pings for each monitored job. The log can be helpful for auditing past activity of your cron jobs.

The number limits how many log entries Healthchecks.io will keep for each monitored job. When the limit is reached, the oldest log entries are removed to make room for new ones. You can increase the limit by upgrading to paid plans.

When is 100 log entries per job enough?

It depends on how frequently your cron job runs and for what period you want to keep a log of received pings. For example, if you monitor a cron job that runs once a week, then the 100 log entries will cover two years. On the other hand, if the cron job runs every 5 minutes, the 100 log entries will only cover 8 hours.

Can I use multiple accounts on Healthchecks.io?

Please do not use multiple accounts to get around the limits of the Hobbyist plan. This will be considered abuse. There are a couple of exceptions, though – read more in the FAQ.

How does Healthchecks.io compare to Cronitor and Sentry?

We have prepared comparison tables: Healthchecks.io vs. Cronitor and Healthchecks.io vs. Sentry.